About

IT Company Support & Maintenance
When considering switching IT Companies, it is important to understand what other IT Companies offer as opposed to what you need. Most IT Companies will simply see what you have and try to make it work as opposed to following structured approach that works.

Ideally you want an IT company that understands you needs and implements an IT Solution around your company’s requirements.

Often a “let’s be everything to everyone” approach is used by an IT Company.  Most companies have very similar IT setups and other than the choice of hardware, the only aspect that really changes are their custom applications. The user behavior, IT support methods and the IT Infrastructure is almost always the same.

We have adopted to follow a completely system driven approach when maintaining companies IT Infrastructure for them. Over the past years MITS has identified specifically what needs to happen when supporting companies IT for them and it has to be managed by a system. The systems we use are software based and our administration system are “check list” driven.  This approach allows us to consistently offer the same high level service to whoever we support and on a constant basis.

Our main focus is to make sure that we follow a system driven procedure when maintaining our customers IT for them. The systems have to be put in place first where after the customer has to be educated on how it works. When these two work together, the whole IT experience becomes harmonious. This is what an IT Company should be offering you.

Our Market

Maximum IT Solution Supports the typical Small and Medium Enterprise company on their network.
We support all kind of industries as we have identified. We help our customer to grow their business with logo design and web design, also with application developing.

IT Support is not an easy business and we say this because if you look at who we deal with on a daily basis you will understand why. The people that request IT Support from us are in a position where they cannot work, be it the CEO or an Admin person. Anyone who does not have internet access or has e-mail problems, will not be in the friendliest mood because they cannot work. Our business ensures that we implement the correct systems in order to limit these daily problems. We don’t have unhappy customers as a result.

The IT Company MITS have secured partnerships with various strategic companies so that it will allow us to make sure that your IT remains working at all times.

Contact us to make an appointment to discuss your IT requirements with you.

0 comments:

Post a Comment